American Home Shield User Agreement

When I called on Sunday, the contractor was closed, so I called American Home Shield to let him know what was going on. The person I spoke to said they would make the hotline. She was able to call the contractor and come by. The guy said a tech would call me 30 minutes before he arrived. I told the lady that the service went as it went last time. When they told me that a technology was going to call me, a technology did not. I told him that no one would call me today because they would not call me on Saturday to confirm that they would be at my house on Sunday. But this water was like everywhere, so I was just trying to figure out what to do. If one of your home`s appliances or systems breaks down, it can mean more than your air conditioning or dryer not working – it can also mean you have to cover unexpected costs. Instead of paying the full retail cost for the repair or replacement of a covered item, a real estate warranty can help them manage the costs of covered unforeseen failures. The bargaining service fee is due at the time the consumer submits the application. Once the trade tax is paid, American Home Shield will use a consumer contractor within 24 hours.

The contractor then contacts the consumer to make an appointment to check the item in question and then determines if a repair is necessary. The contractor does not arrive at a specific time, so someone must be at home for a few hours while waiting for the contractor to show up. The contractor examines and diagnoses the problem, then contacts American Home Shield to determine coverage. If the warranty covers the problem, a repair or replacement is allowed as part of the coverage. The technician was supposed to be from Sears, but he was from the services of A-E. After their visit to my house, they never released a report back to AHS and after several other phone calls to American Home, they said someone was going to call me contractor relations. You agree that we may, at our sole discretion and without notice, terminate your access to this website and/or block your future access to this website if we find that you have violated these Terms of Use or other agreements or policies that may be related to your use of this Site.